Technical support
A dedicated Service Desk supports Connect Tel North customers. Get exclusive access to remote diagnosis and resolution as well as on-site support across South East Queensland.
Our Certified Network Engineers attend regular training to keep up to date with the latest phone system technology.
With over 100 years of combined telecommunications experience, your business is supported by a fast & efficient help desk to ensure your issues get resolved quickly.
Ongoing Support
- Mobile Support
Experience the support of a trusted Telstra partner on all aspects of your Telstra Mobility solution
As your dedicated and trusted Telstra Partner we will not only become intimately familiar with your business, but provide you with a single point of contact with a deep understanding of your requirements and transaction history to provide a much more personalised support experience. No more wasting precious hours trying to get your new solution up and running and adding or modifying features. Our support team takes care of all this and more, while you focus on your Business.
- Equipment & Ongoing support
- equipment,
- labour & parts,
- user configuration and management
- Escalation & fault management with vendor / carrier
It a comprehensive package which leverages our skilled resources as well as unique support service to provide a single point of contact.
