BRISBANE

2020 Small Business Phone Systems

Specialising in the small to large business arena, our phone system solutions are tailored to your business, and managed from start to finish.

With over 100 years of combined telecommunications experience, your business is in safe hands.

SIP | IP | NBN | PABX | TBS | HOSTED
Phone System Brands: Ericson LG, NEC, CISCO
SCALABILITY
1-100 HANDSETS
NBN READY
YES
INSTALLATION
1 BUSINESS DAY
REPAYMENTS
MONTHLY

TALK TO AN EXPERT

woman talking on office phone while typing on laptop
We’ll analyse your bill, discuss your communication challenges, assess your future needs and provide a complete solution tailored to your industry.

By providing expert reviews on a daily basis, we’ll ensure your business is equipped with the most up to date and cost effective solution. A well-tailored phone system will enhance your customer’s experience and increases productivity & efficiency. And that’s just for starters.

Industries We Service

Education
Legal
Financial
Government
Hospitality
Retail
Non-profit
Services
Automotive
Manufacture

Available On The National Broadband Network (NBN)

Depending on where you are, nbn™ will connect your business to the network using one of a variety of technologies.

All our phone systems are nbn™ ready, so when the network rollout reaches your area, your business will benefit from a great range of voice services.

NBN logo

The All-New NEC Touch Screen UT880

The UT880 office phone integrates the traditional desktop telephone and tablet into one device to provide you with an innovative, feature-packed device.

New Cisco IP Phone 8800 Series

The Cisco IP Phone 8800 Series is a great fit for businesses of all sizes seeking secure, high-quality, full-featured VoIP.

Advanced Voice Features

You never get a second chance to make a great first impression. 

IMPROVE CUSTOMER EXPERIENCE
FEATURE

Music on Hold

Customise what music your callers hear while ‘on hold’.
FEATURE

Ad-on-Hold

Instead of music, use the time ‘on hold’ to market to your callers.
FEATURE

Auto-Attendant

Greet callers with an interactive welcome menu (eg. Press 1 for Accounts, Press 2 for Sales).
FEATURE

CLI Overstamping

Have a selected number show as the caller ID when someone from your office calls outside the company.
INCREASE PRODUCTIVITY
FEATURE

Voice-to-Email

Listen to office voicemail on the go. Have your voicemails emailed to you as audio files (.WAV format).
FEATURE

Hunt Group

Assign your staff to a particular group (eg. Sales team) and setup a number that rings all group members.
FEATURE

Line Monitoring

Set your phone keys to show the status of another user’s line (available / incoming / busy).
FEATURE

3-Way Conference

Setup a voice conference with two other participants.
NEVER MISS A CALL
FEATURE

Call Divert

Divert to a mobile and set up a chain of diversions (to other mobiles and landlines) if that number rings out.
FEATURE

Never Busy Phone Line

Don’t lose calls to the ‘busy’ tone. If your line is busy, calls can be setup to overflow to other lines and numbers.
FEATURE

Time of Day Routing

Direct calls, or play certain voicemail messages, based on the time/date of the incoming call.
FEATURE

Call Forwarding

When your line is busy, call forwarding redirects your calls to a different number (instead of voicemail).
“I wish to thank you & your team for always providing excellent service, staff always going that extra mile with a smile to assist with any enquiry or assistance required across our 12 Dealerships.”
DANNY GOTT / IT MANAGER / CRICK AUTO GROUP
The Difference is Everything
1.8k
happy Queensland businesses with a customised phone system solution
47
industry partners trust Connect Tel North for their phone systems installations
100+
years of combined telecommunications experience

TRUSTED TELSTRA ACCREDITED PARTNER

More access to the world’s biggest vendors

Voice, Cloud, Collaboration, Data, Managed Network Services and Mobility. We’re helping businesses connect to the world’s biggest vendors.

Get a free 15-minute phone consultation and learn about your options today.

iPad Mini with Telstra Logo